Contact Us
PAW AURORA
Contact Us
We'd love to hear from you.
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Our Contact Information
Whether you have questions about crystal selection, need help with sizing, or simply want to share a photo of your pet enjoying their new keepsake, we are here to help.
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Contact Method |
Details |
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pawaurora.official.hq@gmail.com |
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Business Hours |
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8) |
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Response Time |
Within 24 hours on business days |
Social Media Follow us @Paw Aurora for behind-the-scenes craftsmanship and crystal tips.
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Visit Our Workshop
Paw Aurora operates from our private studio in [City/Location]. While we are primarily an online atelier, we welcome serious inquiries for studio visits by appointment only.
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Frequently Asked Questions
Q: Are your crystals real?
A: Yes. We only use 100% natural, untreated gemstones. Each piece comes with a certificate of authenticity.
Q: How long does shipping take?
A: Standard shipping usually takes 7–14 business days worldwide. Expedited options are available at checkout.
Q: Can I customize a piece?
A: Absolutely. We specialize in bespoke pieces. Please email us with your ideas and we will provide a quote.
Q: Are the accessories safe for pets?
A: Safety is our top priority. All materials are pet-safe, and each piece undergoes a 5-step quality inspection before shipping.
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Our Promise
Privacy We respect your privacy. Your information will never be shared with third parties.
✉️ Personal Reply We read every message personally and reply with care.
Founded by a Dual-Certified Specialist
in Crystal Healing & Animal Behavioral Psychology
Paw Aurora
Where Nature Meets Your Pet's Heart.