Contact Us

PAW AURORA

Contact Us

We'd love to hear from you.

 

01

Our Contact Information

Whether you have questions about crystal selection, need help with sizing, or simply want to share a photo of your pet enjoying their new keepsake, we are here to help.

 

Contact Method

Details

Email

pawaurora.official.hq@gmail.com

Business Hours

Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

Response Time

Within 24 hours on business days

 

Social Media   Follow us @Paw Aurora for behind-the-scenes craftsmanship and crystal tips.

 

02

Visit Our Workshop

Paw Aurora operates from our private studio in [City/Location]. While we are primarily an online atelier, we welcome serious inquiries for studio visits by appointment only.

 

03

Frequently Asked Questions

Q: Are your crystals real?

A: Yes. We only use 100% natural, untreated gemstones. Each piece comes with a certificate of authenticity.

Q: How long does shipping take?

A: Standard shipping usually takes 7–14 business days worldwide. Expedited options are available at checkout.

Q: Can I customize a piece?

A: Absolutely. We specialize in bespoke pieces. Please email us with your ideas and we will provide a quote.

Q: Are the accessories safe for pets?

A: Safety is our top priority. All materials are pet-safe, and each piece undergoes a 5-step quality inspection before shipping.

 

04

Our Promise

 

 Privacy   We respect your privacy. Your information will never be shared with third parties.

  ✉️  Personal Reply   We read every message personally and reply with care.

 

 

Founded by a Dual-Certified Specialist

in Crystal Healing & Animal Behavioral Psychology

 

 

 

Paw Aurora

Where Nature Meets Your Pet's Heart.