Refund policy

[Natural Material Characteristics and After-sales Information]

This product is crafted from natural crystal/gems, featuring unique textures such as ice cracks, cotton-like patterns, or mineral inclusions—these are natural marks rather than quality defects, and they contribute to its distinctive beauty. Consequently, this item does not qualify for the "7-Day No-Reason Return Policy." Your understanding is appreciated. Thank you for recognizing and cherishing this natural creation.