Terms of Service

Terms of Service — Paw Aurora

Welcome to Paw Aurora. These Terms of Service govern your access to and use of our website and the purchase of our handcrafted pet crystal jewelry. By accessing or using our Site, you agree to be bound by these Terms.

1. Eligibility

You represent that you are of legal age in your jurisdiction to form a binding contract and have the legal capacity to agree to these Terms.

2. Product Information & Metaphysical Disclaimer

We strive to display our pet crystal jewelry as accurately as possible. However, due to the natural origin of gemstones, variations in color, shape, and texture are expected and celebrated as part of their unique beauty.

Metaphysical Disclaimer: Descriptions of crystal energy and chakras on this Site are for spiritual and entertainment purposes only. Our products are NOT intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed veterinarian for health concerns regarding your pets.

3. Pricing, Taxes & Duties

All prices displayed are exclusive of import duties, taxes, and customs fees. Buyers are solely responsible for any such charges imposed by their local government or customs authorities.

4. Shipping & Risk of Loss

We ship globally. Title and risk of loss pass to you upon our delivery of the products to the carrier. We are not liable for delays caused by customs clearance, local postal issues, or events beyond our reasonable control.

5. Returns & Refunds

Due to hygiene and safety reasons regarding pet products, all sales are final unless the item is received damaged or defective. Custom or personalized pet charms are strictly non-returnable. For details, please refer to our Refund Policy.

6. Intellectual Property

All content on this Site—including text, graphics, logos, product photography, and brand materials—is the exclusive property of Paw Aurora and protected by applicable international copyright laws. Unauthorized reproduction or distribution is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, Paw Aurora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Paw Aurora operates, without regard to its conflict of law provisions.

9. Contact Us

For any questions regarding these Terms, please contact us via the email address provided on our Contact page.

GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.